A Liverpool care home has been rated ‘Inadequate’ for placing people at risk of harm.
Arncliffe Court Care Home, which is run by Advinia Health Care, was rated Inadequate in the Safe and Well-Led KLOEs following an inspection in January.
Inspectors found medicines were not managed safely at the home with a significant number of people not having received their prescribed medication during a six-week period.
The regulator also noted a “high usage of agency staff” with one person noting the service was understaffed.
The CQC also identified infection control concerns regarding COVID-19 with inspectors being told to take their own temperatures on arrival and no-one asking for their results.
Staff were also observed with their masks under their chins while working on units.
An Advinia spokesperson said: “The safety and wellbeing of our residents is always our highest priority, and we welcome the scrutiny that comes from the Care Quality Commission (CQC).
“We fully accept the findings of this report and we have already implemented a significant quality improvement action plan, which commenced in January, to ensure that we deliver all of the recommendations made by the CQC.
“This detailed action plan has further strengthened our medicines control systems and seen the implementation of enhanced COVID-19 infection control procedures, with additional training regarding the correct donning and doffing of Personal Protective Equipment (PPE). In addition, we have strengthened the management team at the home to ensure sustained improvements can be made.
“We have worked closely with the CQC and the local authority to ensure all necessary improvements have been made as swiftly as possible and we thank them for their assistance and support.”