Grovelands – rated Outstanding by CQC

Grovelands in Yeovil has become Somerset Care’s third care home to be rated Outstanding by the CQC.

The home joins the 2% of adult social care services to receive the CQC’s top overall rating.

Manager Ross Isbell said: “We’re delighted to have been awarded Outstanding. Our ethos at Grovelands is ‘life is for living’; being in a care home is just alternative accommodation, the people living here still have full control over their lives and the care they receive.

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“I would like to take this opportunity to thank the Grovelands team for their commitment, passion and dedication and I look forward to working together to develop our service further in 2018.”

The CQC highlighted how staff had gone above and beyond to provide stimulating activities and encourage residents to pursue their hobbies and interests.

Examples of above and beyond care cited by the CQC include arranging for a resident to have their piano brought into their room and have lessons. Other residents were treated to a day out in London following a reminiscence session.

One resident told inspectors: “Whatever I ask they try to do for me. They’re very good to me here. I can’t speak well enough of them. I hope I’ve proved to you how good it is here.”

Grovelands provides residential care and also has a specialist dementia suite, which supports people living with dementia to live in a safe, comfortable and welcoming environment.

The home has strong links with the local community and plays an active role in the Yeovil Dementia Action Alliance.

To read the report, click here.

Tags : OutstandingSomerset Care

The author Lee Peart

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