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2017 LEADERS IN CARE: EXECUTIVE MANAGEMENT: JANE ASHCROFT, CEO, ANCHOR

Anchor Board, LondonPicture by Vicky Matthers iconphotomedia

Few people are more respected in the care sector than Jane Ashcroft, head of the UK’s largest not for profit care provider, Anchor.

Anchor plans to open 20 independent living facilities typically of 68-70 two bed facilities during this period. Being the head of the UK’s largest not for provider care provider enables Jane to take the long-term view and get ahead of the pack in investing in the retirement sector.

Jane has built Anchor’s reputation around the four priorities of providing the best customer service; being the best place to work; being the best run company; and growth. Anchor was a founding member of the Your Care Rating resident feedback service and has seen its ratings improving year on year. Anchor came out as the top large provider with residents scoring it 896 out of 1,000 in the latest survey, up 10 points on last year. The not for profit provider has a low staff turnover rate typically of 11-12% and was an early adopter of the Living Wage.

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Plaudits for Anchor have come thick and fast over the past year: Bishopstoke Park in Hampshire was the first retirement village in the UK to win an AA rosette for its food; Austin Place in Weybridge, Surrey was shortlisted as one of the best new independent retirement living developments in the Pinders Healthcare Design Awards; and Hampshire Lakes retirement village in Yateley, Hampshire won the Silver award in the Best Retirement Development category at the What House Awards 2016.

The Executive Management category is sponsored by everyLIFE Technologies https://www.everylifetechnologies.com/

Tags : Leaders in Carepeople. Anchor
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The author Lee Peart

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