Bronte Park Residential Home in Haworth, West Yorkshire has been rated Inadequate and placed in Special Measures by the CQC.
Inspectors found the service had “declined significantly” following a previous inspection in February, which rated the home Requires Improvement.
Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, (pictured) said: “We found that records relating to peoples care were not readily available or up to date and information was difficult to find. I was also concerned to hear that staff told us they started to get people up at 5.00am and there were not enough night staff on duty to meet the needs of people in a timely way.
“This meant the service was not able to effectively deliver personalised care and inspectors witnessed some very poor care. For example at breakfast time one person was brought a cooked breakfast, but fell asleep, and staff did not notice. When they awoke their breakfast had gone cold. This is not acceptable.
“We will continue to monitor this service and if not enough improvement is made we will not hesitate to use our enforcement powers.”
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