Technology key to improving ‘unacceptable’ care standards

Ben Wilson

Ben Wilson (pictured) of Camera surveillance business Care Protect says technology can play a key role in helping to improve ‘unacceptable’ care standards.

Mr Wilson’s comments follow the release this week of the CQC’s State of Care report which revealed that half of failing care providers have either deteriorated or made no improvements since being inspected by the regulator (see BREAKING NEWS: Adult social care needs ‘masked’ by focus on NHS, says CQC).

Mr Wilson said: “The time has come for the rhetoric to stop and for decisive action to be taken. For more than thirty years abuse issues have been reported on an almost weekly basis yet despite repeated efforts to strengthen legislation, prioritise whistleblowing and improve inspection processes, abuse continues unabated.

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“It is completely unacceptable that standards are not rising across the care sector and that Government, CQC and care providers are unwilling to even consider that technology can assist in driving safe, high quality care for the most vulnerable people in society.

“Camera surveillance and expert, independent monitoring is long overdue and I do not understand why decision makers in the sector will not even acknowledge that it can and must be part of the solution.

Care Protect is not a conventional 24hour continuously recording CCTV system. It is an ‘untoward events’ triggered recording system, with subsequent email alerting capability allowing for a review of the ‘event’, by independent, experienced health and social care professionals, within minutes of it happening.

 

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