Stereotype challenging ‘pole dancing care home’ rated Requires Improvement by CQC

A Dorset care home which caused a stir by putting on a pole dancing show for its residents has been rated Requires Improvement by the CQC.

Fairmile Grange in Christchurch, which is run by Encore Care Homes, was rated Requires Improvement for being Safe, Responsive and Well-led, and Good for being Effective and Caring following an inspection in January.

The CQC commented: “People had not always been protected from avoidable harm as actions in place to minimise risks to people had not always been followed. One person had a high risk of falls and needed to have their walking aid in reach and an alert pad on their chair.

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“We found this had not happened. We observed another person have a fall and they were lifted off the floor by care staff instead of using moving and transferring equipment. This meant people were at risk of avoidable injuries.”

Inspectors also observed that medicines at the home were not always stored, administered or recorded safely. They recorded one incident of a medicines trolley being left unlocked and unattended and also found that people were being left at risk of deteriorating skins conditions with cream medication not being consistently applied.

The home attracted the headlines in February after holding a pole dance performance for residents (see Care home challenges stereotypes with pole dancing routine).

Commenting on the home’s inspection, Home Manager Mary Maughan-Otten told the Bournemouth Echo she welcomed CQC inspections and had put measures in place to make the required improvements.

Mary added: “We will continue to run our own in-depth audits using the CQC’s KLOE (Key Lines of Enquiry) tool to ensure we continue to look at these aspects constantly.”

She said improvements would be made “quickly and efficiently”, adding that residents and families could be assured that: “Our care remains at the forefront and an absolute priority.”

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