St Helens care home celebrates ‘outstanding’ rating

gsf-beacon

Staff and residents at the family run Parr Care Home are celebrating being rated ‘outstanding’ by the CQC.

The home, which provides care for 60 residents, including end of life, nursing and residential care, was rated outstanding for being caring and well-led and ‘good’ for being safe, effective and responsive.

Home manager Colleen Blaney told Care Home Professional: “It’s absolutely fantastic. It’s something we have aspired to for a long time. We are probably 1% better than other homes in 100 areas. The small steps we have taken have accumulated and we have finally got there.

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“Our new goal is to achieve outstanding in all five areas and we will be unwavering in our actions to make sure this happens.”

The CQC outstanding rating, following an inspection in September, made 2016 a year to remember for the home, with it recently also being given its second Gold Standard Framework (GSF) beacon status (see picture).

Debbie Westhead, deputy chief Inspector of adult social care in the North, said:  “People told us that they were extremely happy with the level of care that they received and that staff often went above and beyond their role to make people comfortable. We saw examples of exceptional care, particularly around end of life services, which were making a real difference to the lives of people using the service and their families.

“We found a service with exceptional leadership that helped the home develop meaningful relationships within the community. Relationships had been formed with local schools that visited the home and joined in activities such as baking and art with people using the service. These relationships really promoted social inclusion and helped give a strong sense of community and wellbeing.

“We saw a workforce that took great pride in the service they provided at Parr Care Home and this was reflected in the relationships we saw between staff and people working at the service. Staff took the time to learn people’s personal preferences to provide a truly personal service.

“The whole team should be very proud of the service they are providing.”

To read the CQC report, click here.

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