Somerset Care celebrates second CQC Outstanding rating

Frith House in Burnham-on-Sea has become the second Somerset Care service to be rated Outstanding by the CQC.

The Somerset care home follows the provider’s Halcon House respite centre in Taunton in joining the 2% of adult social care services rated Outstanding.

Manager Vicki Mitchell said: “We’re delighted to have been awarded ‘Outstanding’. The CQC report reflects just how hard the team at Frith House work to make a difference to the lives of our residents. I would like to personally thank the team for their passion, commitment and dedication.”

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Inspectors highlighted the service’s innovative use of technology, including the ‘Our Yesterdays’ reminiscence tool that has been trialled at the home.

The tablet compatible programme incorporates films, pictures and quizzes to give information about past events that occurred on a particular day.

Following its successful trial, the programme is being rolled out across Somerset Care’s homes.

One resident commented: “Oh, it brings back so many memories so many happy times, I love it.”

Inspectors noted the positive comments they received from residents and relatives about Frith House.

One resident said:  “I get amazing treatment, it is a hard job I do not know how the girls do it.”

A relative added: “Staff are genuinely kind and caring, there is no one I could not turn to for help, they are really lovely and speak to [the person] so nicely.”

The seaside care home boasts a specialist dementia suite and has recently built strong links with the local Footprints nursery in a project to develop inter-generational friendships.

To read the report, click here.

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