Robotic concierge could cut staff costs for care home operators

With the National Living Wage about to push up salaries, care home operators are looking at ways to deliver quality care with fewer people. Or, more accurately, provide quality care for the dramatically rising number of older people without watching staff numbers spiral.

One solution being demonstrated around the United States is SAM, a robotic concierge developed by Luvozo, which is designed to provide a range of services to care home residents.

The robot can be programmed by care teams to perform routine daily tasks such as regular check-ins with patients, telecommunication between patients and off-site care professionals via a large screen, and providing reminders about meals and activities or even messages from friends and family.

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The robot finds its own way around a care home using an automatic mapping and navigation system.

The system sounds like something out of Star Trek, but is already being trialled in the US. Its creator quotes an unnamed administrator at a Washington DC senior living community who says: “Skilled nursing facilities need to invest in more technological advances to improve care and resident satisfaction. Our experience with SAM demonstrates that promise and we are excited about this opportunity.”

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