People ‘not consistently protected from abuse’ at ‘police probe’ home

A focused inspection of one of nine homes facing a police probe over a series of deaths has found that its residents had “not been consistently protected from abuse”.

Sussex Health Care’s (SHC) The Laurels Broadbridge Heath, was rated inadequate on safety and leadership following an inspection by the CQC in February.

The inspection, which had been brought forward due to safeguarding concerns, found that people had “not been consistently protected from abuse” and incidents of physical aggression had not been sufficiently reviewed by the provider and shared with appropriate partner agencies.

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A SHC spokesperson said: “This focused inspection took place in February, since when we have implemented a wide range of measures to ensure good quality care is being provided.  We have appointed a new manager at The Laurels to work with our dedicated staff team, to make sure every person we support receives the right level of care.  We have also taken steps to ensure the physical environment is of a consistently high standard across each unit.

“It is important to note that the latest report recognises that The Laurels is well-staffed, and is rated ‘good’ in the caring category.  Feedback from relatives and staff quoted in the report is positive, including relatives stating they are happy with their loved ones’ care and staff saying they feel well supported.

“More widely our chief executive, appointed in January, along with our chief operating officer have brought in a director of quality leading a dedicated quality team, and a head of safeguarding, all of whom are working to support each of our services to provide the high standards of care the people we support and their loved ones have the right to expect.  We are committed to continuing to work with the CQC, the local authority and all stakeholders to meet these commitments.”

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