Oxfordshire care home rated Outstanding

Rose Bank

Rosebank Care Home in Bampton, Oxfordshire has been rated Outstanding by the CQC.

The independently owned residential care home specialises in providing care for up to 28 people living with dementia.

Registered manager Lynn Hughes said: “We are obviously over the moon. It’s a testament to all our hard work over the years. Everything we do here is for the benefit of the residents. We have excellent support from our owners and have built a really good team.”

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Lynn, who has led Rosebank for 15 and-a-half years, said the continuity of care offered by her long-serving team had been key to the home’s success.

Deborah Ivanova, Deputy Chief Inspector of Adult Social Care in the South, added: “Rosebank Care Home put people at the heart of their service and it was clear that people were supported by an established, motivated and well trained team who treated them with kindness, compassion and dignity.

“There was a peaceful and caring atmosphere in the home. All members of staff took the time to engage with people on a personal level and went out of their way to support people with engaging in hobbies they were interested in. People’s diversity was both respected and promoted by staff.”

“The service put people as individuals at the front of everything they tried to accomplish and people were involved in nearly everything the staff did. This engagement meant people felt the service was truly their home. People were involved regardless of their condition or capabilities thereby giving them purpose and a sense of belonging. There were strong links with the local community to enable people to be socially engaged.”

To read the report, click here.

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