Orchard Care was yesterday fined £680,000 by Leeds Crown Court after a resident suffered life changing injuries after falling 30 feet from a window at Lofthouse Grange and Lodge in West Yorkshire.
Judge Geoffrey Marson QC described safety measures at the home as “wholly inadequate”, adding the provider had been issued with specific instructions months before the incident over inadequate window restraints.
A spokesperson for the home said: “The welfare of our residents is our number one priority and, as the Judge acknowledged, we took immediate action following Mrs Milroy’s accident to review our policies and procedures and have made a number of significant changes and improvements. We greatly regret Mrs Milroy’s accident. As an organisation we have learnt lessons and would like to take the opportunity to wish Mrs Milroy well.
“This home is part of the Orchard Care Homes group, which operates 55 homes. The business is robust and has a clear future business plan.”
Mrs Milroy, 85, suffered multiple spinal, pelvic and hip injuries after falling from a second floor window at the home in February 2015.
Judge Marson added: “It is clear to me that there is a history here of a significant lack of diligence in this regard and a substantial failure to have proper regard for the safety of vulnerable residents.”