Nursing home closes after Inadequate CQC rating

A nursing home has closed after being found Inadequate by the CQC.

Merstone Hall in Boscombe, Bournemouth announced its closure after being placed into special measures by the CQC following an inspection in February and March.

Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care, said: “Our inspectors met with the provider and registered manager of the service on 13 March to express our serious concerns and explain what enforcement action we were considering. The provider subsequently submitted an application to cancel the location of the service and the home closed on the 28 March.

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“While I am concerned that this will have been a difficult time for everyone involved, our first priority is always the welfare of the people who are living at the service. We continued to monitor Merstone Hall and worked with the statutory agencies to make sure that people living there were moved safely into new services which meet their needs.”

Twelve breaches of regulations were found at the home during inspections in February and March. Inspectors found that residents were having to wait more than six hours to be repositioned, go to the toilet or have the continence wear changed, leaving them at risk of developing sores.

People were also not given sufficient fluids in order to remain hydrated and were at left at risk by not being provided with specialist modified diets.

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