Manager honoured for role in home evacuation

A Sanctuary care home manager has been honoured for safely evacuating residents following a power failure.

Registered manager Veronica McCleary was named Sanctuary Group Employee of the Year for leading the evacuation of The Manse Residential Care Home in South Norwood in May last year.

Veronica said: “You do these things without thinking and this is recognition for not only myself but my team too. What they did was just a natural reaction and they wouldn’t have done it any other way.

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“The award is not just for myself, it’s for the team because without their support I would never have achieved what I have done. It’s amazing and I feel very appreciated.”

With the support of fellow colleagues, residents were safely and temporarily rehomed at Sanctuary Care’s Meadow View Residential Care Home in Kent and Time Court Residential and Nursing Home in London.

The accolade follows Veronica’s winning of Sanctuary Care’s annual Kindness Awards, which celebrate the kindness of its staff and residents and support the ethos of ‘Keeping kindness at the heart of our care’.

Mark McCarthy, Group Director – Care, said: “When we created the Kindness Awards I was really pleased because I knew fantastic stories would be identified about passionate staff and residents who make a difference.

“I am incredibly proud that Veronica has gone on to also win the very first of Sanctuary Group’s annual Employee of the Year Awards too. It’s a reflection of the work Sanctuary Care does and I am really pleased for her. I hope this inspires other people to nominate colleagues in the future.”

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