Dorset operator Luxurycare now boasts the enviable record of having all three of its care homes rated Outstanding.
Seabourne House in Bournemouth has joined Aranlaw House and Regency Manor in Poole in gaining the CQC’s top rating.
Seabourne House Manager Lorraine Stanley told CHP: “Our wonderful team have worked so hard to ensure our residents are happy, safe and well cared for. We have created lots of links with the local community to ensure good social stimulation for our residents and their families to enjoy alongside our fantastic in house activities.
“We have been so well supported by Luxurycare as a company and needless to say, we are all absolutely delighted with the outcome.”
Deborah Ivanova, Deputy Chief Inspector, Adult Social Care, said: “Seabourne House Care Home is a service where the management and staff are committed to working in a person-centred way. Their kind and compassionate approach towards the people in their care was evident throughout the inspection and it is clear that these attitudes form the ethos of the service.”
The inspection highlighted the service’s dementia friendly environment with furnishings, floor surfaces, corridors and hand rails in contrasting colours and clear signage provided around the building. People’s bedrooms were made easily identifiable with printed names and photographs on each door and memory boxes displaying objects and photographs of significance to the person also placed outside bedrooms.
Aranlaw House and Regency Manor were rated Outstanding by the CQC last year (see EXCLUSIVE: Luxurycare gets second Outstanding).