Just one care home achieves Outstanding CQC rating from 98 in North of England

Care-Quality-Commission

Just one care home in the North of England has been rated Outstanding in the latest release of reports by the CQC.

Intermediate Care at Home, run by Care Plus Group (North East Lincolnshire) Limited, secured the Outstanding rating.

The inspector’s report concluded: “There was strong leadership which put people first and set high expectations for staff. There was an open culture and a clear vision and values, which were put into practice. Staff were proud to work for the service and felt valued for their work. A positive culture was demonstrated by the attitudes of staff and management when we talked with them about how they supported people.”

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Feedback from residents, friends and family was also positive. The CQC noted: “Comments from people who used the service and relatives were very complimentary and consistent stating they were extremely happy with the care, treatment and support the service provided. People felt every opportunity was provided to safely maximise their independence. One person said, “The care has been first class. It’s not just the practical help it’s all the emotional support too. They have given me my confidence back.””

The single Outstanding rating was among 98 reports released this week. Of the other care homes, 56 have been rated as Good, 36 have been rated Requires Improvement, five have been rated Inadequate.

 

The ratings of the 98 homes inspected were:

OUTSTANDING

 

GOOD

REQUIRES IMPROVEMENT

INADEQUATE 

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