IT firm helps care home work with NHS

Chris Pallett and Sophie Downes.

A Shrewsbury care home has ensured it can work more effectively with the NHS by being the first to meet NHS information standards.

After bringing in IT specialists to update its technology and staff technology, The Uplands, run by Marches Care, is the first private care home in the UK to gain an NHS Mail account and meet the level of information governance required of NHS hospitals.

Carey Bloomer, nursing director at Marches Care, said: “We interact with partners in the NHS and social services all the time, so a key objective was to upgrade both our own IT systems and information governance procedures.

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“We are extremely proud to be the first private care home in England to have secured a dedicated NHS Mail account, allowing the free-flow of digital information between our organisations, and also the first care home to have reached the same level of information governance as NHS hospitals.”

The milestone was achieved with the help of Telford based Bespoke Computing, which carried out a thorough review of The Uplands’ IT systems and hardware before implementing an upgrade programme.

Chris Pallett, managing director at Bespoke Computing, explains: “For Marches Care to effectively work alongside the NHS, it had become imperative that it adhere to the NHS’s stringent information governance standards.

“We were drafted in to make configuration changes to the existing systems and spend time with the team to introduce new best practices.”

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