Islington care home rated Inadequate

Lennox House in Islington run by Care UK Community Partnerships has been rated Inadequate by the CQC following an unannounced inspection in January.

The home, which provides residential and nursing care for up to 87 older men and women in purpose-built accommodation, was rated Inadequate for being safe and well-led, and Requires Improvement for being effective, caring and responsive.

Alison Murray, CQC’s Head of Inspection – London, Adult Social Care, said: “It is disappointing that standards at Lennox House have fallen. Although almost everyone we spoke with who used the service, relatives and friends, praised staff for their caring attitudes, we found significant shortfalls in the quality of care people received. The overall rating for this service is now Inadequate and the service is in special measures.

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“If not enough improvement is made we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating this service.

“For adult social care services the maximum time for being in special measures will usually be no more than 12 months.”

Issues found by inspectors included: no registered manager in place as required by law; medicines not being managed safely; insufficient effort made to engage and stimulate people; and the service not being well-led.

The home was previously rated Good following an inspection in August, see here.

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