Ideal Carehomes Ebor Court in York has been rated Requires Improvement by the CQC following an inspection in July.
The purpose-built home, which provides personal care and support for up to 64 people, was rated Good for being Caring and Responsive but Requires Improvement for being Safe and Effective and Inadequate for being Well-led.
Allison Boyle, Regional Director of Ideal Carehomes, said: “We are disappointed with some aspects of the latest CQC report and accept that the standards fell below those which Ideal Care Homes strives to achieve.
“In order to make the required improvements we are working closely with both CQC and the local authority and have appointed a knowledgeable and experienced home manager who has commenced in post.
“Julie Lee will be responsible for leading and supporting the team to make the changes and ensure consistency and high standards in the future with support from our senior management team.”
Ebor had no registered manager in place at the time of the inspection in July with the CQC finding that the service was not consistently well-led.
The latest inspection followed a string of visits by the CQC in relation to breaches of regulations. While improvements had been made, inspectors noted breaches in relation to quality audits and in recording and stocking of medicines, and had found that four members of staff had commenced work prior to all safety checks.
To read the report click here.