The CQC has placed Sowerby House, a residential care home in Thirsk, North Yorkshire in special measures following an unannounced inspection triggered by the death of two people.
The home, which is run by Larchwood Care Homes, registered to provide residential and nursing care for up to 51 people, some of whom are living with dementia, was rated ‘inadequate’ following an unannounced inspection in October.
Debbie Westhead, deputy chief inspector of adult social care in the north for CQC, (pictured) said: “We were concerned after receiving information following the deaths of two people living at the service, that general, as well as nutrition and hydration standards fell a long way short of what we expect services to provide.
“It was unacceptable that we saw people calling out for assistance on the nursing unit, for prolonged periods of time before assistance was provided. We found the service did not have the right number of skilled staff to meet people’s needs on this unit.
“We were also concerned about the ongoing safety of residents. We saw one resident with dementia, who was at risk of leaving the building. Their care file recorded two incidents where they had been found outside the service, but there was no information on how this situation was to be avoided in the future putting this person at continued risk of harm.
“We made 11 safeguarding referrals to North Yorkshire County Council as a result of our findings and are working closely with them to ensure the safety of people using this service. “
The service was previously rated ‘good’ following an inspection in February 2015.
A separate investigation into the incidents surrounding the deaths of two residents is ongoing and will be published separately.
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