Home with high number of fall injuries rated Inadequate

A home with a high number of injuries from falls has been rated Inadequate by the CQC.

An inspection of Sanctuary Care’s Highcroft Hall Residential Care Home in Wolverhampton was prompted after inspectors received concerns that people were not requiring the assistance they required to move around.

During the visit, the CQC said it received information that a high number of people had received injuries as a result of falls. Care workers were observed risking injury to residents by attempting to move them in an unsafe manner.

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Inspectors also found that residents did not have their own slings (for use with a hoist) or slide sheets, presenting a risk of infection.

The CQC expressed its concern that beds were not height adjustable for some people, presenting the risk of injury for staff caring for those requiring bed baths and increasing the risk of injury to residents.

Mark McCarthy, Sanctuary Care Managing Director, said: “We strive to deliver a consistent standard of high quality care for every resident, so have been deeply disappointed by this report. However, we are working tirelessly to establish sustained improvements at the home and progress has already been made.

“I would like to offer reassurance that we remain committed to delivering safe care that is centred on our residents and founded on kindness, compassion and respect.”

To read the report, click here.

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