Herefordshire care home celebrates Outstanding rating

CharnwoodP DONE

Charnwood Country Residence has celebrated its Outstanding rating from the Care Quality Commission this month.

The Herefordshire Care Homes residence, which provides accommodation and personal care for up to 27 people, was the only care home for the elderly to be rated Outstanding in the latest round of CQC inspections, see previous story.

Karen Rogers, Proprietor of Herefordshire Care Homes who own Charnwood Country Residence, said: “The staff at Charnwood constantly strive to provide the very best care and lifestyle for all our residents.

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“Outstanding is what we aim for and we are continually improving, so it is fantastic to be Herefordshire’s first Care Quality Commission Outstanding home. We treat all our residents as individuals and having hobbies or independence is a way of life.”

Commending Charnwood following the inspection, Deb Holland, CQC’s head of inspection for adult social care in the central region said: “We were impressed with what we found during our inspection of Charnwood Country Residence and inspectors were struck by how caring staff were to those using the service.

“The service provided excellent and innovative person centred care that maintained people’s health and wellbeing. Staff supported people to maintain interests and hobbies, promoting people’s abilities and skills.”

Ms Holland praised the home’s “innovative adaptations” to providing better care for people with dementia in partnership with a leading university.

This includes specifically designed furniture that helps residents to choose their clothes and dress themselves.

Ms Holland also praised the home’s approachable and supportive manager and provider.

See here for the CQC’s full inspection report.

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