Health and safety breaches found at HC-One home

 

Health and safety breaches have been found at a HC-One home following an inspection prompted by concerns over resident care and treatment.

The breaches in relation to staffing and governance were found at Ferndale Court Nursing Home in Widnes, Cheshire.

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The CQC said: “We found that the registered provider had failed to ensure that effective systems were in place to assess, monitor and improve the quality of the service. We also found that care plans did not always address the holistic needs of people using the service such as behavioural challenges or psychological needs or identify all relevant information such as the type of mattress to be used, the required setting or the positioning needs of people.

“Furthermore, care plans and associated records were not always reviewed appropriately and some staff were therefore not clear about people’s support needs. Monitoring charts viewed were also completed to a poor standard and we noted that a few charts had been recorded in advance. Additionally, the registered person had failed to ensure that sufficient numbers of suitably qualified, competent skilled and experienced persons were being deployed effectively.”

The focused inspection in September followed a previous inspection in March last year.

A spokesperson for the home, said: “The health, safety, and wellbeing of everyone we look after are our highest priorities.

“We take all feedback from the CQC very seriously and we have taken a number of steps to address the concerns raised during its inspection in September, and since then we have implemented a robust action plan, and we are pleased with the progress the home has made.

“We have reviewed the staffing levels in the home and increased the training provided. We have also made improvements in our procedures for monitoring care plans and records. The home is being fully supported by the wider regional team and we are continuing to work with the relevant authorities during this time.

“We look forward to welcoming the CQC back to the home in the near future to show them the progress that we are making.”

To read the full report, click here.

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