HC-One home placed in Special Measures

Ash Grange

Ash Grange Nursing Home in Walsall has been rated Inadequate and given six months to improve by the CQC.

The home was rated Inadequate in all categories following a visit by inspectors in August with inspectors finding eight breaches of the Health and Social Care Act 2008 and one breach of the Care Quality Commission (Registration) 2009.

The CQC commented: “People were not safe. There were insufficient levels of staffing to meet people’s health and care needs. Risks were not consistently identified, assessed or managed which meant some people were at risk from avoidable harm.

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“People were not always protected from the risk of abuse because incidents were not always reported to the local safeguarding authority. People did not always receive their medicines as prescribed.”

A spokesperson for HC-One said: “Nothing is more important to us than the health, safety and wellbeing of all those we support.

“We were very disappointed by the CQC’s findings following its inspection in August. We take all feedback from the regulator extremely seriously and, since the inspection, we have implemented a robust action plan to directly address the CQC’s concerns.

“We are recruiting for a new Home Manager, and in the meantime the home is being led by an experienced interim Home Manager with support from the wider regional team. Additional training for staff has also taken place within the home to make sure that the team meet the high standards that we set.

“We are continuing to work closely with all relevant stakeholders, including the CQC, as we strive to provide the high quality care that residents expect and deserve.

“We look forward to welcoming the CQC back to the home in the near future to show them the progress that we are making.”

To read the full report click here.

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