HC-One home falls short on safety and leadership

Beechcroft

Beechcroft Nursing and Residential Home in Runcorn, Cheshire has been rated Requires Improvement by the CQC after being found unsafe and lacking in leadership.

The HC-One home was rated Requires Improvement for being Safe and Well-led and Good for being Effective, Caring and Responsive.

A spokesperson for the home said: “Nothing is more important to us than the health, safety and wellbeing of the people we support.

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“We are very pleased to have received a Good rating in the areas of effectiveness, caring and responsiveness for the care we provide. We take all feedback from the regulator very seriously and since the last inspection in July, we have been working closely with the CQC and the relevant authorities to address the areas requiring improvement. We have implemented a robust action plan and the home manager is being supported by the wider regional team. We are pleased with the progress that is being made.

“We are continuing to work closely with the CQC, local authorities and relatives groups as we strive to provide the high quality care that residents expect and deserve. We look forward to welcoming the CQC back to the home in the near future. We are confident that our new manager in the home will continue to lead the team delivering further improvements.”

Inspectors found the home was not safe, noting medicines in its nursing unit were not always administered or recorded correctly. Measures were also not fully implemented to prevent and control the spread of infection. Beechcroft was quarantined earlier this year following a vomiting and diarrhoea virus outbreak (see HC-One unit quarantined following infection outbreak).

The CQC found the service was not well led, noting numerous changes of home and regional managers in the past year, while acknowledging that an experienced manager was in place at the time of inspection who had applied for registration.

The inspection highlighted a lack of clinical leadership in the home’s nursing unit and said its quality assurance system was not fully embedded due to frequent managerial changes.

To read the report click here.

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