Four Seasons care home out of special measures

CQC

Breightmet care home, operated by Four Seasons is no longer in special measures and has made ‘significant improvement’ following an inspection earlier this year.

Although the home still requires improvement, no area was found to be inadequate and a number of areas were rated as ‘good’ by the Care Quality Commission (CQC).

Inspectors found that residents said they felt safe living at the home, according to The Bolton News. The findings contrast with the last report when inspectors were told “I wouldn’t put my mum in here,” by a staff member.

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A home spokesman told The Bolton News: “The health and wellbeing of residents is at the heart of everything that we do. We are pleased the (CQC) has recognised the significant positive progress we have achieved since the beginning of the year.

“Under the leadership of the new and experienced home manager, we are turning the home around and receiving consistently positive feedback from residents, relatives, and external health care professionals. This is echoed by the three ‘good’ ratings we received in the CQC report.”

The previous inspection was in January and found multiple breaches of the Health and Social Care 2008 (Regulated Activities) 2014. All areas were ruled inadequate and the home was put into special measures.

Now, according to the Bolton newspaper, inspectors have reported: “At this inspection we found that the service had made significant improvements, however we found a number of failings in relation to the medication.”

It was found residents were safeguarded from abuse and the premises were safe and well maintained. And they were treated with dignity and respect.

The report stated: “We looked around the home and found it to be clean and tidy. The atmosphere was calm and relaxed.

“People who used the service told us they felt safe living at the home. The relatives who spoke with us told us that things had improved since the arrival of the new registered manager and they felt the home was now a safe and better place.”

The spokesman for the home added: “We recognise there are some areas where we need to continue to make improvements, particularly around medicines, and we are continuing to work closely with the CQC and local authority to address this as quickly as possible.”

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