Former Bupa nurse struck off for abusive behaviour

A former Bupa nurse who told her residents to “shut up” and threatened to send them to their room has been struck off by the Nursing & Midwifery Council (NMC).

Suzanne Hoggan was found to have use threatening language towards residents at Newcarron Court Care Home in Falkirk in December 2014. The home is now operated by Advinia (see Advinia completes purchase of 22 Bupa care homes).

In making its ruling, the NMC said Ms Hoggan’s conduct represented a “very serious departure from the standards expected of a nurse”, concluding she had “violated the rights of a vulnerable patient causing her actual harm and distress”.

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Ms Hoggan was charged with a number of instances of bullying behaviour, including telling one resident to “eat your food properly or you’ll go to your room”.

The panel heard she had told another resident to “shut up, or you’re not getting a pudding”, and on another occasion commented that residents “are here to die”.

The NMC heard how the former nurse had also handled a resident in a rough manner, which resulted in them falling over.

Following the incident, Ms Hoggan was heard to say: “see that’s your own fault, get up yourself”.

Joan Elliott, Managing Director for Bupa Care Homes, said: “We expect high standards of care from all our colleagues. This behaviour was unacceptable and wouldn’t be tolerated in any of our homes. Ms Hoggan hasn’t worked for Bupa since January 2015.”

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