Concerns over the risk of falls have been raised at a Bupa nursing home following a CQC inspection.
Oakhill House Care Home in Horsham, West Sussex was rated Requires Improvement by the CQC following an inspection that was prompted by a serious injury to a resident that is under investigation.
The CQC said: “The management of falls was not consistently safe. The provider was not consistently following their internal falls protocol and procedure. Where people had been assessed at high risk of falls, falls care plans were not consistently in place. Guidance did not always document the measures required to mitigate the risk of people falling.”
Inspectors noted, however, that steps had been taken to make improvements and Bupa was now meeting legal requirements.
The CQC said medicines administration at the home was safe and care documentation had improved.
Inspectors added further work was required on the service’s internal quality assurance framework.
The CQC’s previous inspection in June found Oakhill to be in breach of the Health and Social Act because of a failure to keep accurate and complete records. Inspectors also made recommendations for the improvement of medicines administration.
The November inspection rated Oakhill Good for being Effective and Caring but Requires Improvement for being Safe, Responsive and Well Led.
Kay Cox, Managing Director, South of England Bupa Care Services, said: “We’re pleased with the improvements we’ve made at the home recently.
“We’ve reviewed all of our residents’ individual needs so we can continue to deliver high standards of care and support. The team has also done further training on record keeping and paperwork.
“We’re glad the home is rated Good for being Caring and Effective, and will continue to make further changes to improve the home.”
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