Failing home put residents’ nutritional needs at risk

Ashmead Care Centre in Putney Village, South West London has been rated Requires Improvement by the CQC after it breached nutrition regulations under the Health and Social Care Act 2008.

The home was run by Orchard Care Homes at the time of the inspection on 15-16 June but was acquired by Maria Mallaband Care Group on 31 July.

The CQC said: “People were not consistently supported to meet their nutrition and hydration needs. Food and fluid charts were in use where people required monitoring of their needs, but these were not consistently filled in.

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“Although we saw fluids were regularly offered and available throughout the day, we could not be fully assured that people’s fluid and nutrition intake was adequately monitored as a result of these incomplete records.

“This may have put people at risk of their nutritional needs not being met as staff would not always have accurate information to hand about people’s fluid and food intake and therefore would not know whether they needed to encourage further intake to meet their needs.”

An Orchard spokesperson said: “This home was rated as Inadequate when we took over its management and considerable improvements have been made, which we are sure the new operator will continue.”

Vicky Craddock, Operations Director, Maria Mallaband Care Group, added: “The inspection and associated report took place under the previous ownership therefore we are unable to comment on the home at the time.  However under new ownership we believe the care home will be inspected as part of a routine CQC approach.”

To read the report click here.

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