EXCLUSIVE:  Hampshire care home is ‘outstanding’

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The Woodlands dementia and residential care home in Fleet has been rated ‘outstanding’ by the CQC.

Run by family business Woodlands and Hill Brow, which has three care homes employing 165 members of staff, the service received the CQC’s top rating following an inspection in September.

Woodlands and Hill Brow director Gabriel Martinez told Care Home Professional: “We are delighted to receive outstanding. It’s a real credit to our staff. We know we are only as good as the staff that work in our homes. We really invest in their training and wage rates so that they can give good care.”

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The home has 42 staff providing care for up to 40 people with a current occupancy rate of 98.5%.

Deborah Ivanova (pictured), deputy chief inspector of adult social care, said: “Woodlands provided exceptional person centred care that was responsive to people’s needs, wishes and choices.

“Staff had received excellent training and confidently demonstrated their skills and abilities. Staff showed real concern for each person’s well-being in a caring and meaningful way and family members were encouraged to be involved in tailoring the care and treatment plans for their relatives.

“We were delighted to see how the staff at Woodlands continuously worked to improve and develop the service to make sure they provided a high standard of innovative and personalised care. The team should be extremely proud of the work they do. I congratulate the staff at Woodlands for achieving our highest rating.”

To read the CQC report, click here.

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