EXCLUSIVE: Blackpool nursing home rated Outstanding

St Stephens Nursing Home in Blackpool, Lancashire has been rated Outstanding by the CQC.

The home, which is run by Belsfield Care, provides nursing and support for up to 31 people, including those living with dementia and physical disabilities.

A Belsfield Care spokesman told Care Home Professional: “In these challenging times for the care industry we are reaping the benefits of our five-year training and development programme for our staff.

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“Our staff’s commitment to care to our residents, which is way beyond the norm, has delivered this excellent result for our business.”

St Stephens achieve four out of five Outstanding ratings following its inspection in April.

Debbie Westhead, Deputy Chief Inspector of Adult Social Care in the North, said: “Staff at this home were led by an exceptionally kind manager who understood that high standards of care gave people meaningful lives.

“We saw that staff knew people using the service well, and understood their needs. It was clear that people were well cared for and staff helped them to maintain their independence and gave them a good sense of self-worth.

“We also saw a service that was providing a service that was exemplary in its responsiveness. People and relatives told us they were provided with highly personalised care and that staff took the time to get to know people using the service and their likes and dislikes.”

To read the report click here.

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