Innovative Devon care home rated ‘outstanding’

Thornfield care home in Seaton, Devon run by Cannon Care Homes Ltd, has been rated ‘outstanding’ by the Care Quality Commission (CQC).

Inspectors found the home to be outstanding for being effective, caring and responsive to people’s needs, and ‘good’ for being safe and well-led.

Cannon Care Homes director Robin Cannon told Care Home Professional: “We are thrilled with our ‘outstanding’ ratting.

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“It hasn’t happened overnight,” he explained. “It has taken a passionate commitment to dementia training for every member of staff. Cannon Care Homes seeks out new training courses to ensure every aspect of dynamic and sensitive dementia care is embraced by all staff members.

“But the journey of improvement is not over, nor will it ever be. Every morning the homes know they will deliver a better quality of life to every resident than they enjoyed the day before. That is the mission – the essential modus operandi of Cannon Care Homes.”

Registered manager Carrie Anne Pitts said: “We found out about our outstanding rating on bonfire night so it certainly helped our celebrations go with a bang.

“I was absolutely amazed to hear the news and am so proud of the staff.

“We pride ourselves on being a little bit different and going the extra mile to achieve the highest quality of care.”

Good food is a major component of providing quality of life for Thornfield’s residents with six menu options available each day. The home also has a team of dedicated activity specialists.

Each of Cannon’s homes has a Snug Inn pub, a 50s-style general store, a library, a Carnaby Street Café, and a 60s-style hair salon.

Thornfield’s dementia friendly features include visual reference points such as vintage posters and life-sized images of celebrities. The home even offers a simulated railway carriage for those keen for a quiet journey down memory lane.

To see the report, click here.

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