The CQC is taking enforcement action against a West Yorkshire care home provider after its service was rated Inadequate for the third time in a year.
Savile House, which is run by Chestnut Care, was previously rated Inadequate in November 2016 and April 2017 after inspectors found eight breaches of the Health and Social Care Act 2008 (see Enforcement action taken against failing care home).
The home had been given additional time to show improvement after its last Inadequate rating following the installation of a new manager.
Debbie Westhead, CQC’s Deputy Chief Inspector for Adult Social Care, said: “Although there were new governance systems for monitoring improvement, these were not robust or effective which was evidenced by the continued breaches of seven regulations. This meant that’s people’s safety and care was not improving quickly.
“There were still not enough staff to meet people’s needs, especially at night and weekends. It was also concerning that staff were not reporting all potential safeguarding incidents to the local authority, including one incident which we flagged up as potential abuse but that was not reported.
“We are working with local partners including Calderdale Council to ensure the safety of people using this service whilst our enforcement action is ongoing.”
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