CQC and partners launch Quality Matters commitment

Over 100 people representing organisations and national adult social care stakeholders joined the CQC yesterday to mark the launch of the Quality Matters commitment.

The jointly developed initiative sets out a determined and shared vision on how quality care and support can be achieved and person-centred care becomes the norm for all.

Andrea Sutcliffe, CQC’s Chief Inspector of Adult Social Care, (pictured) said: “I am delighted to support the launch of the Quality matters commitment.  This is an important moment for adult social care – such a broad coalition of people and organisations coming together to focus on quality will I hope make a sustainable difference for people using services, their families and carers.

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“We know that the sustainability of good quality care is precarious so it has never been more important to bring everyone who cares about social care together to make sure quality remains central to all our work.

“Quality Matters has been developed in collaboration and our ambitions can only succeed if we continue to work together to embed the principles we have agreed and deliver the practical actions people said they wanted to see.

“I am grateful to everyone who has been involved in the development of Quality Matters but the real work starts now.  We have to make our ambitions a reality so that people using services, their families and carers, can be confident that quality really does matter.”

The event included a Q&A and discussion by a panel featuring Jo-Anne Wilson, Registered Manager of Outstanding care home Galanos House, Sharon Allen CEO of Skills for Care and Margaret Wilcox, President of the Association of Directors of Adult Social Services.

Jackie Doyle-Price MP, Parliamentary Under-Secretary of State for Care and Mental Health, said: “Every day social care positively transforms lives in our country – supporting some of the most vulnerable people in our communities. We can be proud of the progress we are making on maintaining and improving quality but there is always more to do to address variation.

“That is why I welcome the launch of Quality matters and endorse the priority areas for action to make a real difference for people who use services, carers, families and everyone working in the sector.”

To find out more about Quality Matters, click here.

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