Guidance has been issued by the CQC to provide care home operators with greater clarity on hospital re-admissions.
Face to face needs assessments are not required for existing service users when being re-admitted to care home from hospital, the CQC has said.
It issued guidance on re-admissions after concerns were expressed that care home providers would not readmit people after periods in hospital without full in person needs assessments.
The regulator said: “While needs assessments of people not previously admitted to a service will normally require face-to-face contact, where an existing service user has been admitted to hospital, Regulation 9 does not necessarily require the provider to physically see the person when reviewing their needs and planning the re-start of their care on discharge.”
When making decision on re-admissions, the CQC said care home operators should continue the following:
The reliability of the needs-related information supplied by other sources;
Their ability to meet the person’s continuing and any new needs; and
The person’s (or someone with valid legal powers’) continuing consent to the care they will provide.
The CQC said these issues could be discussed through any appropriate means, including telephone, email or in person with discussions and outcomes recorded.
To read Regulation 9 guidance in full, click here.