CQC clamps down on two care homes in the North

CQC

Laureate Court in Rotherham and Dean Wood Manor in Wigan have been rated Inadequate in the latest round of CQC inspections.

Laureate Court, which provides residential and nursing care for up to 82 people living with dementia and other mental health problems, has been put into special measures following an inspection in June this year.

Dean Wood Manor, which provides nursing and residential care for a maximum of up to 50 people, remains in special measures following a check-up on concerns raised by inspectors in November last year.

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Commenting on Laureate Court, Debbie Westhead, deputy chief inspector of adult social care in the North, said:  “We were concerned that basic risks to people’s safety were not being managed. For example, although there were systems in place to make sure people were being given their medications in a safe and timely way by trained staff, but these systems weren’t always followed.

“We also found that some people using the service who were prescribed medication to be given as and when required, were given it regularly as a means to control their agitation. Staff at Laureate Court hadn’t considered other methods to monitor or manage anxiety.

“We were also concerned that people weren’t being protected against the risks associated with infection prevention as safe procedures weren’t followed.

“We also saw that mealtimes at Laureate Court could be disorganised, which meant people weren’t always supported to eat and drink the right amount to maintain a balanced diet.

“We are now taking further action to protect people and we are working closely with Rotherham Council to ensure that people are safe and get the services they need.”

Inspectors found the systems to monitor the quality and safety of the services provided were not effective in identifying where improvements in practice were needed to be made.

The full report of the inspection can be found here on CQC’s website at www.cqc.org.uk/location/1-310638757

Following the inspection of Dean Wood Manor, Ms Westhead commented: “We found the care provided by Dean Wood Manor fell short of the standards we expect services to provide.

“Although there had been some improvements during this inspection, we found sufficient progress had not been made and there were continued systemic failures across the home.

“We were very concerned that basic risks to people’s safety were not being managed. For example we found risk assessments being carried out, but they were not updated to reflect people’s changing needs, and some had been completed incorrectly.

“Dean Wood Manor also failed to ensure that medicines were managed safely and that staff responsible for the management of medicines were competent, skilled and experienced to do so safely.

“We are now taking further action to protect people and we are working closely with Wigan Council to ensure that people are safe and get the services they need.”

The full report of the inspection can be found here on CQC’s website at:www.cqc.org.uk/location/1-1968263460

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