CQC cancels registration of South London nursing home

Deborah Ivanova, the CQC’s deputy chief inspector of Adult Social Care

The CQC has cancelled the registration of Tordarrach Nursing Home in Sutton, South London, effectively, shutting down the service.

Sutton Council has confirmed that all people living there had been relocated and the service was no longer in operation.

Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care, (pictured) said: “The standard of care provided at Tordarrach Nursing Home fell way below the standard necessary to provide the quality of care required. The fact that the service could not sustain improvements at the service in response to our concerns led us to use our enforcement powers to cancel the home’s registration.”

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The CQC said the service had a long history of failing to improve with it being rated Requires Improvement in four inspections between April 2016 and October 2017.

Warning Notices were issued against the home for breaches in relation to safe care, treatment and good governance in June 2017.

While some improvements were made the service was found to have deteriorated and was rated Inadequate following an inspection in February 2018.

The inspection found a lack of an effective recruitment process and inadequate provision of meaningful activities.

Lunchtime meals were found to have been shop bought with frozen food being reheated on the day of inspection.

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One Comment;

  1. Prince Adenuga said:

    Just wandering why the home should be penalised for providing frozen food on the day of inspection. Are frozen food not good enough? I am not an advocate of frozen food but some situations might warrant the use of frozen food on the day. What happens if your cook is sick and you do not have any staff to cook? Some frozen food are equally as good as freshly prepared food. I will urge CQC do more research on that. There are some top British frozen food company. I do not think providing frozen food is an offence if you have to do that for a reason.

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