The CQC has called for greater co-operation between health and social care providers and voluntary groups in urgent and emergency care (UEC).
In two pilot reports focused on South Warwickshire and in Airedale, Wharfedale, Craven and Bradford, the CQC looked at the contribution of the services that support people with UEC needs, including A&E departments, ambulance services, GPs and care homes.
CQC’s chief inspector of general practice, Professor Steve Field, said: “We are already seeing the development of innovative models of urgent and emergency care, as services begin to change the way they deliver care locally in line with the ambitions set out in the Five Year Forward View and in local Sustainability and Transformation Plans.
“In light of these changes we need to develop our approach to look beyond individual providers, and see the connections between them, so that we are able to report meaningfully on health and care services in the way people experience them.
“This project is helping us do just that by allowing us to test how we can best assess the quality of urgent and emergency care for a local population across a place, as well as strengthening our regulatory approach for individual providers.”
To read the report findings, click here.