The CQC has appointed Jane Mordue chair of independent consumer champion Healthwatch England and non-executive Board member.
Jane has held both positions on an interim basis since the departure of Anna Bradley in December 2015.
Jane said: “I am delighted to be appointed as the permanent chair and to be cracking on with the job of putting people at the heart of our health and social care services.
“The health and social care sector faces a period of unprecedented change and as a result the insight gathered by Healthwatch has never been more important. By working together we can help ensure the experiences of patients are used to drive up quality, that people play a central role in redesigning services to meet their needs in the future, and importantly we can help the NHS get change right first time.”
Jane has been a committee member of Healthwatch England since 2012. Previously, she held the roles of deputy chair of Citizens Advice and vice chair of the Gangmasters’ Licensing Authority. She is also a chartered director of the Institute of Directors.
Peter Wyman, chair of the CQC, said: “Jane’s background in consumer rights and protection will be invaluable in helping the health and care sectors enhance how they use and capture the views and experiences of people. Her experience makes her an asset as both a non-executive director of CQC and as chair of Healthwatch England.”