Council suspends HC-One home admissions

Essex Council has stopped sending residents to HC-One’s Oaklands Care Home in Forest Glade, Laindon due to safety concerns.

The troubled home, which was acquired by HC-One from Southern Cross, was rated ‘requires improvement’ on its last inspection by the CQC in February.

The inspection, which followed a previous visit by the CQC in September, found that Oaklands had no effective systems in place to ensure the safe management of medicines.

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Oaklands was ranked ‘inadequate’ for being well led having no registered manager in place.

A spokesperson for Essex County Council said: “We are aware of the latest CQC report on Oaklands following their inspection in February.

“We are working closely with the provider and the CQC and are overseeing the progress being made to address concerns identified.

“We will continue to closely monitor the level of care provided to ensure the health, safety and wellbeing of all residents. We have temporarily not commissioned further placements while this work takes place.”

A spokesperson for the home told Care Home Professional: “The health, safety and wellbeing of residents is our number one priority. We take all feedback from the CQC very seriously and we have put in place a detailed action plan to address its concerns, including implementing enhanced systems and oversight procedures to provide the quality care residents expect and deserve.

“The home is being fully supported by our senior management team, and we are working closely with the CQC and the relevant authorities to ensure that improvements are made across the home as soon as possible. We look forward to welcoming the CQC back to the home in the near future to show them the progress that we have been making.”

 

 

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