Charity care home placed in special measures

National social care charity Community Integrated Care’s (CIC) St Catherine’s care home in Nantwich, Cheshire has been placed into special measures.

The home was rated Inadequate by the CQC following an inspection in November.

The CQC said: “The overall rating for this service is Inadequate and the service is therefore in special measures.

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“Services in special measures will be kept under review and, if we have not taken immediate action to propose to cancel the provider’s registration of the service, will be inspected again within six months. The expectation is that providers found to have been providing Inadequate care should have made significant improvements within this timeframe.”

A previous inspection in January 2017, found four breaches of regulations with regard to the safe management of medicines, people’s risk assessments not being followed, people being restrained without best interest decisions being recorded, people’s privacy not being respected and actions not taken when improvements were required.

The CQC said that while improvements had been made in some areas, the provider was still in breach of regulations.

Richard Whitby, director of older people’s services at CIC, told the Crewe Chronicle: “Community Integrated Care is dedicated to delivering safe, well-led, quality services. When CQC identified concerns at St Catherine’s, we took immediate action, developing a robust plan to resolve all issues.

“A new and highly experienced management team have been appointed to lead the service, and together with our regional management and quality teams, we are now working in close partnership with CQC and our commissioners, giving the service focused support in all necessary areas.

“We would like to apologise to the people we support and their loved ones for the outcome of this inspection and assure them of our absolute commitment to restoring the service to the high standards we set for ourselves.”

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