Care UK has agreed to hand over Harry Sotnick House in Portsmouth to a new provider after the service was rated Inadequate by the CQC.
The decision follows the home being placed in Special Measures by the CQC after an inspection in October 2017 (see report).
Portsmouth City Council Cllr Luke Stubbs said: “It is of course disappointing that standards at Harry Sotnick House have fallen below those expected by the Care Quality Commission, but this has also proved a catalyst to look at the long term plans for the home and its residents.
“Portsmouth City Council will work closely with Care UK, staff in the home and partners across health and social care to ensure a smooth and safe transition for residents. Until the new provider takes over, I would like to reassure residents and their relatives that we will do everything we can to ensure that the care is safe, kind and compassionate.
“We have spoken with staff, residents and their families about the proposed changes.”
Care UK’s involvement with the service will end on March 31 with another provider taking over on April 1.
Cllr Stubbs added: “The safety of our residents remains tantamount. We have already started recruiting a senior management team to address the clinical issues identified by the CQC, have a dedicated project team working to manage the handover and have introduced a fortnightly surgery for residents and their families to ensure they are involved throughout the transition.”