Hospital admissions have been cut by a Merseyside care home through a partnership with its local Clinical Commissioning Group (CCG).
Afton Lodge in Bootle has posted a sharp drop in hospital admissions following the introduction of NHS South Sefton CCG’s Care Home Innovation Programme (CHIP).
Jennifer Oldfield, joint manager at Afton Lodge, said: “We are really thankful for the CHIP programme and all it’s done for our residents. The health care assistant training has given our staff the skills and the confidence to know when a resident needs medical attention.”
CHIP brings together telehealth, improved training for care home staff and more dedicated services to support participating homes.
Since its launch, CHIP has achieved an over 25% reduction in 999 calls in participating care homes and related ambulance services.
Afton Lodge resident Mary Searle said: ”I have really benefited from the telehealth programme and feel more comfortable speaking to doctors this way as it’s much easier to explain my symptoms. I have also stopped getting regular infections which I believe is down to being able to speak to professional doctors so easily.”
Julie Dry, joint manager of Afton Lodge, added: “We have also received information and support on medicine management from the CCG allowing us to reduce the medicine waste in our care home. Our residents are also thankful for the benefits it has had on them.”
NHS South Sefton CCG’s CHIP team was recently recognised for its work on telehealth by the North West Coast Awards where they won the award for Best System Improvement award for its joined up approach.