A suspended Four Seasons care home manager has been found guilty of assault by Newton Aycliffe Magistrates Court.
The court heard how Angela Laidler had rammed a wheelchair into the legs of a vulnerable resident’s legs, The Northern Echo reported.
Senior care assistant Rebecca Richards told the Court: “I saw the resident sat on the floor in the lift, with her Zimmer frame in front of her.
“I tried asking her to come out and explained that as soon as we could give her a bath we would, but she just kept saying no.
Ms Richards said when she asked Ms Laidler for help she came up and began shouting obscenities at the resident and ordering her to get up.
“When she said ‘no’ she took her Zimmer frame off her and threw it out of the lift and grabbed hold of her by the arms,” Ms Richards added.
“Another resident was waiting to use the lift in a wheelchair and Angela pushed the wheelchair into (the victim’s) legs with force.”
Ms Laidler, who no longer works at any Four Seasons home, denied assault but was found guilty by magistrates.
The 54-year-old was suspended immediately by Four Seasons following the incident.
Four Seasons commented: “When concerns were raised by members of our care staff about the conduct of the manager, Angela Laidler, towards a resident, the company notified the Council’s Safeguarding team and the Care Quality Commission in line with our procedure and we have actively cooperated with a police investigation that had led to the charges being brought.
“We also notified the Nursing and Midwifery Council leading to them issuing an interim suspension order.
“We deeply regret that a member of our team behaved inappropriately with people entrusted into their care. As a leading care provider we have rigorous policies and procedures in all our homes to support good care. Our staff do a challenging job extraordinarily well, day after day, to make life better for the people living in Redwell Hills and all of our homes. It is deeply disappointing and upsetting when we come across the exceptions who let down the people in their care and their colleagues.
“We are grateful to our caring staff for their vigilance. That they felt confident to raise concerns about their manager is testimony to the effectiveness of our whistle-blowing policy.”
Four Seasons added that Redwell Hills is currently rated as ‘good’ by the CQC and has a satisfaction rating averaging 99% in feedback over recent months from residents, their relatives and visiting health and social care professionals.