Care home loses resident for more than eight hours

A North London care home last week lost an elderly resident living with dementia for more than eight hours, a news report has revealed.

The elderly woman went missing at Wellesley Road Care Home in Gospel Oak, which is run by Shaw healthcare, around midday last Tuesday, the Camden New Journal reported.

A search party was formed to find the woman after it was discovered that she had gone missing.

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She was discovered by a former neighbour close to her old home after she had been seen boarding a bus.

A source from the home told the New Journal: “We have poor door security and we have been warning management about it for years. The doors on the ground floor make it very easy for a resident to open, and to allow someone else to leave. The doors need to be changed but they haven’t been and we think it is a cost issue.”

The council run home is operated under a 30-year contract by Shaw healthcare.

Councillor Georgia Gould, Leader of Camden Council, said: “We were very concerned to learn that an elderly resident went temporarily missing from Wellesley Road Care Home last Tuesday afternoon.

“Shaw healthcare, who manage the home on our behalf, responded professionally and promptly, alerting our safeguarding team, the police and the resident’s family members. They located the resident and she was returned safely home that evening.

“In response to the incident, our safeguarding team are in discussions with Shaw healthcare and will conduct a thorough investigation into this incident, which will include all aspects of security at the home.

“Wellesley Road was rated as Good by the Care Quality Commission in its inspection in January and provides specialised personal care to its residents. Our priority is to ensure Shaw healthcare are supported to learn from this incident and take the appropriate actions to ensure residents at Wellesley Road are as safe possible in the future and further enhance the first-rate care they provide.

“We support all our care homes through regular visits, training, inspections and work with the Care Quality Commission and our in-house teams to make safeguarding and quality of care absolute priorities. In all cases, our focus is on the residents’ wellbeing.”

 

 

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