Care home fined for failing to employ registered manager

Eleanor Palmer Trust in Barnet has been fined £4,000 by the CQC for failing to employ a registered manager.

The care home, which is also known as Cantelowes House, is registered to provide care for up to 33 people and specialises in dementia care.

Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care, said: “Care homes should be well aware that they need to employ a registered manager. Eleanor Palmer Trust failed to do so for more than a year and so we have been forced to issue a fixed penalty notice.

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“Good leaders have a big influence on the quality of care that people receive. A committed registered manager, who is supported by the provider, can drive improvement in a service. The presence and capability of the registered manager is key to improvement.”

The CQC’s latest State of Care report this year found a clear correlation between whether service was Well-led and gaining Good or Outstanding overall (see CQC finds “too much poor care).

Eleanor Palmer Trust was fined for failure to employ a registered manager between 11 May 2016 and 12 May 2017.

The home was rated Requires Improvement by the CQC following an inspection in June.

To read the report click here.

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