Care England gives verdict on CQC’s new five-year action plan

Care England believes the Care Quality Commission’s (CQC) new five-year strategy sets an important and challenging agenda for adult social care.

As revealed by Care Home Professional yesterday, the CQC’s new policy document, ‘Shaping the future – CQC’s strategy for 2016 to 2021’, sets out a plan that will see the regulator sharpen its focus on failing care institutions. It will increase the frequency of unannounced inspections at these services in a move to minimise risk to residents and patients.

A promise to respond more quickly to clusters of complaints or reports of trouble from other agencies at care services is also at the heart of the strategy for the next five years.

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Professor Martin Green OBE, chief executive of Care England, today responded to the action plan and said it backed plans to remove the level of duplication that currently exists in the system.

“In particular we want to see real progress around a sharing and aligning of data and monitoring activity, that avoids duplicate and multiple information requests of providers from across the health and social care system,” he said. “We hope CQC can lead on this and use their independent inspection reports to help drive a shared view of quality. This has been on the agenda for years and it does need to be addressed once and for all.”

Green added: “We look forward to supporting CQC in its quest for value for money and for quicker reporting and better use of online services for providers that ensures money in the system is focussed on the provision of high quality frontline services for people.”

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