A Camberwell care home in south east London has been rated ‘inadequate’ by the CQC on its latest inspection.
The Burgess Park nursing home in Picton Street, which provides accommodation and personal care for up to 60 people, some of whom are living with dementia, was rated inadequate for being safe and well-led, ‘requires improvement’ for being responsive and ‘good’ for being effective.
Debbie Ivanova, deputy chief inspector of adult social care, (pictured) said: “It is a matter of concern that the provider, Four Seasons 2000 Limited, has failed to make the improvements we required at our inspection last year and has continued to let down the people in its care.
“This service has now remained in Special Measures for more than 12 months. For adult social care services the maximum time for being in special measures will usually be no more than 12 months. CQC is considering the appropriate regulatory response to resolve the problems.”
The service was last inspected in December 2015 where it was rated requires improvement.
While the inspector found some improvements had been made they found new breaches in relation to staffing levels and, therefore, safety at the service remained inadequate.
Staff were not able to promptly respond to call bells with one resident found to have waited 30 minutes before they were attended to.
More positively, residents said they enjoyed their food and drink and their nutritional needs were catered for.
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