Berkshire and Bristol care homes rated Outstanding

CQC Outstanding

Blossom Fields care home in Bristol and Eton Residential Home have been rated Outstanding by the Care Quality Commission (CQC).

Inspectors rated Blossom Fields Outstanding for being effective, caring, responsive to people’s needs and well-led, and Good for being safe.

Deborah Ivanova, deputy chief inspector of adult social care, said:“Blossom Fields delivered an exceptional level of care. There was excellent feedback from residents and family members which showed staff really cared for the people they looked after.

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“The provider made sure that people received personalised care that met their needs and interests. It was good to read about the range of activities and how these were organised to give everyone opportunities to get involved. I was also impressed by the focus on making sure staff had the right skills and knowledge to provide high quality care. Both the provider and staff should feel proud of the work they do and of the outstanding support they provide.”

Highlighted areas of outstanding practice included the provider’s forward thinking and innovative approach and commitment to Care England’s ‘dementia pledge’, its close links with the community and its person centred care.

For the full report, click here.

Eton Residential Home in Berkshire was rated  Outstanding following an inspection in March and April.

Inspectors rated the home Outstanding for being effective, caring and well-led, and Good for being safe and responsive to people’s needs.

Ms Ivanova said: “Eton Residential Home delivered an exceptional level of care. There was excellent feedback from residents and family members which showed staff made a positive and meaningful difference to people’s lives.

“There was a real commitment to providing high quality care for people living with dementia. This was delivered by staff who had the right skills and knowledge and who were continually striving to improve the service they offered. Both the provider and staff should feel proud of the work they do and of the outstanding support they give to people in their care.

“People should always be cared for by services that are safe, effective, caring, responsive to their needs and well-led. Our inspectors’ full findings are detailed in our published report which demonstrates how excellent care can be achieved.”

For the full report, click here.

 

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