Alive! and partners create a guide to better relationships in care homes

Alive activities

A free tool to improve the lives of older people living in care homes has been produced by Alive! in partnership with Bristol City Council and RSVP West (Retired and Senior Volunteer Programme).

The ‘Making a Difference’ guide aims to help operators improve the relationships between residents, staff and relatives that are at the heart of good care

‘Making a Difference’ consists of two guides, one for care home managers and one for care staff. The guides are designed to provide simple, practical ideas to ensure that developing strong relationships with residents is a top priority for care homes.

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The guide for care staff offers pragmatic suggestions for engaging with residents and getting to know them when undertaking their care work.  To make sure they’re fit for purpose, the guides were developed in conjunction with care managers and staff and can be used as part of an induction session as well as a resource for ongoing training.

Simon Bernstein, CEO of Alive!, says: “As well as offering an outstanding range of person-centred activities through our own presenters and training care staff to deliver high quality activity sessions themselves, we are dedicated to improving the lives of older people in care by championing their access to purposeful activity and intellectual, social and emotional engagement.

“Our policy is to share best practice with all who can benefit.  RSVP’s team of Lay Assessors will also be using the guides with care homes, as part of their work alongside Bristol City Council’s Quality Assurance Officers, to support and promote the importance of quality of life for residents.

blaise-2_800x435“We are therefore proud to offer our ‘Making a Difference’ Guides in downloadable pdf format via http://aliveactivities.org/resources/best-practice-guides/ Hard copies are also available for a small charge to cover postal costs.”

Mike Hennessey, Bristol City Council’s service director for adult social care, adds: “Bristol City Council works with hundreds of organisations providing care and support to our citizens every day. Our ambition is to be a caring city and a great place to grow old. We are continually looking at how we can better support our ageing population. Alive! and RSVP, with the Council, have produced this new guide which is a good example of partnership working to improve quality of care across the city, as strengthening relationships between care home staff and the people they look after will have many mutual benefits. I hope these new free training resources will be helpful for all providers working to treat people as individuals, with their own stories, preferences and value which is absolutely essential to high quality care.”

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